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Privacy Policy

1. Introduction

GeoMaus (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website, request a quote, or use our surveying, scanning, and geomatics services.

2. What Data We Collect

We may collect the following types of information:

  • Contact Details: Name, email address, phone number, company name, and billing address.
  • Project Information: Property addresses, site access details, scope of work, project requirements, and related notes.
  • Communications: Emails, messages, call notes, and other correspondence you exchange with us.
  • Files You Provide: Mark-ups, photos, point clouds, CAD files, drawings, and other documents relevant to your project.
  • Usage Data: IP address, browser type, device information, pages visited, and referring URLs collected automatically via cookies and analytics tools.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide quotations.
  • Plan, execute, and deliver surveying, scanning, and geomatics services.
  • Communicate project updates, share deliverables, and provide customer support.
  • Improve our website, services, and marketing performance.
  • Maintain business records for legal, tax, insurance, and regulatory purposes.
  • Send marketing communications (only with your consent, where required).

4. Lawful Basis for Processing (GDPR)

We process personal data under one or more of the following lawful bases:

  • Performance of a contract – to deliver the services you request.
  • Legitimate interests – to operate and improve our business.
  • Legal obligation — to comply with tax, accounting, and regulatory requirements.
  • Consent – for optional cookies and marketing communications, where required by law.

5. How We Share Your Data

We do not sell your personal data.

We may share data with trusted third-party service providers who assist us in delivering our services and operating our business, including:

  • Cloud storage and file transfer services
  • Email and communication platforms
  • Accounting and invoicing software
  • Website hosting and analytics providers

We share only what is necessary and require these providers to maintain appropriate confidentiality and security safeguards.

We may also disclose your data if required by law, to protect our rights, or in connection with a business transfer (merger, acquisition, or sale of assets).

6. International Data Transfers

If your personal data is transferred outside your country of residence (for example, to cloud servers in the United States or European Union), we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data.

7. Data Retention

We retain personal data and project records for as long as necessary to fulfill the purposes described in this policy, including:

  • Active project duration plus post-delivery support period
  • Legal, accounting, tax, and insurance requirements (typically several years)
  • Any specific retention period agreed upon with you
  • When data is no longer required, we securely delete or anonymize it.

8. Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Ensure the website functions properly (essential cookies)
  • Analyze traffic and user behavior (analytics cookies)
  • Measure marketing performance (conversion tracking)

9. Your Rights

Depending on your location, you may have the right to:

  • Access – request a copy of the personal data we hold about you.
  • Correction – ask us to update or correct inaccurate information.
  • Erasure – request deletion of your data in certain circumstances.
  • Restriction – ask us to limit how we process your data.
  • Objection – object to processing based on legitimate interests.
  • Portability – request your data in a structured, commonly used format.
  • Withdraw Consent – opt out of marketing communications or non-essential cookies at any time.

To exercise your rights, please contact us using the details below.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, access controls, and secure storage. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us and we will promptly delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.